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Handling Instructions

From Frozen To Fabulous

Simply Defrost And Enjoy Your Cake-Away
We have perfected the art of sealed-in freshness through our unique fresh-to-frozen process. This means you can keep your delicious creation frozen for 8 to 12 months and defrost at your convenience. The locked-in flavour and quality never cease to amaze. Follow these guidelines, and you will be guaranteed an exceptional experience with every indulgent mouthful.

WHOLE GOURMET CAKES (Large: 12 Slices / Medium: 8 Slices)

Defrost in refrigerator overnight in original packaging OR Remove from the packaging and defrost it at room temperature (see product specific label).
Cut slices as and when needed from a whole frozen cake and defrost the slices uncovered at room temperature for approximately 20 minutes.
Immediately return the remainder of the cake to the freezer in the original packaging so that you can enjoy another slice later.


Remove from the packaging and place on serving plate or platter while frozen, retaining the clear plastic collar around the dessert to protect while handling (where applicable). Defrost in a refrigerator overnight, or at room temperature for approximately 20 minutes.
Remove the plastic collar just before serving (where applicable).
Return the left-over defrosted desserts to refrigerator and cover so that they stay moist.
Consume within 3 days.


If the product is still in paper or foil cup, remove while frozen by carefully lifting the edge of the cup and tearing it off the pudding.
Heat in the microwave for approximately 30 - 40 seconds (depending on the power of microwave) until the dessert is soft and the decadent sauce has melted onto the plate.
TOP TIP - Volcano products should be heated until the soft centre just oozes through the surface. For the best experience – do not overheat.


Storage Tips:
If you purchased your baked masterpiece in a frozen state and place it in your freezer before it defrosts, you can store it for 8 to 12 months (see product-specific label). As if you can resist it for that long! For best results - once defrosted, the product should not be refrozen but can be kept in the refrigerator for up to 3 days.

Cake-Away Note:
Should you take home mini desserts or slices from our display chillers, please don’t freeze them. Instead, store them covered in the refrigerator and enjoy your goodies within 24 hours.