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Terms & Conditions

Terms and Conditions for the Château Gâteaux Upsize Monday Promotion, 2025

1. Introduction

1.1 These terms and conditions (“Terms and Conditions”) govern the Château Gâteaux Upsize Monday Promotion (“the Campaign”) which is organised and operated by Château Gâteaux (“Château Gâteaux”).

1.2 The Campaign commences on 1st January 2025 and endures until 31st December 2025 (“the Promotional Period”). No free upsizing of the Cappuccino and Americano will be permitted after 31st December 2025 (“the Closing Date”).

2. Acceptance

2.1 By participating in the Campaign, entrants accept and agree to be bound by these Terms and Conditions. A copy of the Terms and Conditions is available on the Château Gâteaux Facebook page and at www.chateaugateaux.co.za.

2.2 Participants accept that the provisions of the Consumer Protection Act, 68 of 2008 (“CPA”) apply to the Competition.

3. Terms and Conditions of Participation

This Campaign is limited to South African residents aged 18 and older, excluding:

  • Employees and affiliates of Château Gâteaux and its subsidiaries.
  • Consultants and advertising agencies working with the Group.
  • Immediate family members of such persons.

4. Participation Rules

4.1 Participants must:

  • Purchase a takeaway large Cappuccino or Americano on a Monday from any Château Gâteaux patisserie.
  • Scan their Château Gâteaux Rewards App.
  • Receive a free upsize from large to a Grande size before 12 am.

4.2 Participants will not earn loyalty points through this campaign.

4.3 Only in-store purchases are eligible.

4.4 Château Gâteaux reserves the right to deny participation if fraudulent activity is suspected.

4.5 Any breaches of the Terms and Conditions may result in disqualification.

5. Liability Disclaimer

5.1 Château Gâteaux is not liable for late or lost entries due to technical errors.

5.2 Participants waive any claims against Château Gâteaux regarding the Campaign.

5.3 If liability cannot be excluded, Château Gâteaux’s maximum liability is the cost of one Château Gâteaux Cake.

6. Personal Information and Publicity

  • Participants consent to Château Gâteaux storing and using their personal information for campaign-related purposes.
  • All data will be securely stored for three years as per the CPA.
  • Participants may be requested to take part in publicity but can decline.

7. Marketing

By opting in, Participants consent to receiving promotional content. They may opt out anytime by replying “STOP” or clicking an unsubscribe link.

8. General

  • For queries, contact Château Gâteaux at customercare@chateaugateaux.co.za.
  • These Terms and Conditions are governed by South African law.
  • Château Gâteaux reserves the right to amend these Terms and Conditions at any time.

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