Terms & Conditions – Château Gâteaux Radisson Blu Hotel, Durban Umhlanga Getaway Competition

1. Promoter

1.1 This promotional competition is run by Château Gâteaux (Pty) Ltd (“Château Gâteaux” or “the Promoter”).

2. Promotional Period

2.1 The Château Gâteaux Radisson Blu Hotel, Durban Umhlanga Getaway Competition (“the Competition”) runs from 15 June 2026 to 15 July 2026, inclusive.

2.2 The Promoter reserves the right to extend, amend, suspend, or terminate the Competition at its discretion due to circumstances beyond its control.

3. Eligibility

3.1 The Competition is open to South African residents aged 18 years or older.

3.2 The following persons may not participate:

· Employees, directors, agents, consultants, or partners of Château Gâteaux;

· Affiliates, subsidiaries, and agencies associated with the Competition;

· Immediate family members of the above.

4. Mechanics (How to Participate)

4.1 During the Promotional Period, customers must:

a) Purchase any 24cm Château Gâteaux cake from a participating Château Gâteaux store in KwaZulu-Natal (KZN); and

b) Scan their Château Gâteaux Rewards App at the point of purchase.

4.2 Each qualifying purchase and scan will automatically generate one entry into the draw.

4.3 Multiple entries are permitted, provided that each entry is linked to a separate qualifying purchase.

4.4 The Competition is only valid at participating Château Gâteaux stores in KwaZulu-Natal. Purchases made outside of KZN will not qualify.

5. Prize and Winner Selection

5.1 One winner will receive:

· A 2-night stay for two (2) people at the Radisson Blu Hotel, Durban Umhlanga;

· Breakfast for two (2) people;

· Prize value of approximately R10,000.

5.2 The winner will be selected by random draw on or around 16 July 2026.

5.3 The winner will be contacted using the contact details linked to their Château Gâteaux Rewards App account by 17 July 2026.

5.4 If the winner cannot be contacted within five (5) business days, declines the prize, or is found to be ineligible, the Promoter reserves the right to select an alternative winner.

5.5 The Prize is not transferable, exchangeable, or redeemable for cash.

5.6 The Prize includes accommodation and breakfast only. All other expenses, including but not limited to transport, meals, beverages, gratuities, room service, activities, and incidental hotel charges, are for the winner’s own account.

5.7 Accommodation dates are subject to hotel availability and the terms and conditions of the accommodation provider.

6. Liability

6.1 Participation is at the participant’s own risk.

6.2 The Promoter is not responsible for:

· Lost, delayed, incomplete, or invalid entries;

· Technical, system, or operational failures;

· Any costs incurred by participants in entering the Competition.

6.3 To the fullest extent permitted by law, the Promoter is not liable for any loss, damage, injury, or expense arising from participation in the Competition or acceptance and use of the Prize.

6.4 Nothing in these Terms limits any rights afforded under the CPA.

7. Personal Information (POPIA)

7.1 By participating, participants consent to the collection and processing of personal information for Competition administration and prize fulfilment.

7.2 Personal data will be processed in line with the Protection of Personal Information Act 4 of 2013 (POPIA).

7.3 Information may be shared with service providers and prize partners solely for Competition administration and fulfilment.

7.4 Data will be securely stored for up to three (3) years and then safely disposed of.

8. Marketing Communication

8.1 Participants may opt in to receive marketing communication from Château Gâteaux.

8.2 Participants can opt out at any time via unsubscribe mechanisms or direct contact with Château Gâteaux.

9. Publicity

9.1 The winner may be invited to participate in promotional publicity related to the Competition.

9.2 Participation is voluntary and may be declined.

9.3 No compensation will be provided for participation.

10. General

10.1 The Promoter may amend these Terms and Conditions in accordance with applicable law.

10.2 The Promoter’s decision on any dispute relating to the Competition is final and binding.

10.3 These Terms and Conditions are governed by the laws of South Africa.

10.4 Competition-related queries can be directed to: customercare@chateaugateaux.co.za

Promoter: Château Gâteaux (Pty) Ltd